The Media & Communication Department at Union Coop prearranged a visit to conduct a benchmarking process to Dubai Customs for the perspective of developing the Department process and procedures of its two sections that are “Media & Communication sections”
Based on the directions of the General Manager at Union Coop, “Mr. Khalid Al Falasi” to keep posted and bring up to dates, and to take advantage of the procedures and regulations followed in Dubai Customs, as it was the main circuit procuring all government sectors in its place in addition to being established for more than a hundred years.
Union Coop group included, Mr. Suhai AL Bastaki “Media and Communication Department Manager” a long with Mrs. Huda Salem “ Communication & Social Service Section Manager” and Mrs. Badriya Al Suwaidi “Customer Service Officer” , who were all welcomed by Mr. Saqr Bin Gharib “ Corporate Communication Department Manager along with Mrs. Maryam Al Shamsi “Government Partnership Section Manager”, Mr. Wajih Abdalaati “Media & PR Section Manager” , Mr. Khalid “Social Responsibility Section Manager” and Mrs. Jumana “ Events & Creative services Section Manager”.
During the visit, the restructuring of management, procedures and methodologies were reviewed through a detailed explanation presented by the department managers of each section at Dubai Customs. In addition, Dubai Customs Nursery has also been visited, “the first nursery in a government Sector,” reviewing the methodologies followed and meeting the employees’ children who are registered at the nursery.
Towards the end of the visit, Mr. Suhail Al Bastaki expressed special thanks to Dubai customs for their efforts and for providing Union Coop with the valued opportunity to perceive the best practices. As a result of the visit, both organizations emphasized on the importance of such meetings to strengthen relations, and have opportunities to develop public interest work affairs.
At the end of the visit, special souvenirs were offered to all guests