Training session to define and explanation of rules and regulations Traffic
Etihad Mall Management has arranged training session for all Mall Security Staff In coordination with
Dubai Police – Gen. Traffic Department represented by Colonel Mr. Jamal Mohammad Al Bannai &
Major Mr. Ahmed Ateeq Alketbi.
The same conducted by Inspector Mr. Sultan Al Balushi on 12 & 13 April 2015 at Etihad Mall Meeting Room.
The training related to Traffic Rules & Regulation.
The First Session includes the below points:
6- Absorb customer anger ( Sponge Reaction)
7- The way to devise expectations and incidents
The Second Session Includes the below points:
1- Body Language
2- Traffic Signs
3- Site Implementation
4- Emergency Action
5- Incident Reports
7- Fines Procedure